Privacy Policy
Last updated: August 2, 2025
Introduction
Floors By Moore ("we," "us," or "our") is committed to protecting the privacy of our valued customers and visitors to our website, https://www.floorsbymoorehuntsville.com/ (the "Website"). This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our Website or contact us for hardwood flooring services in Huntsville, Alabama. By using our Website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Contact Information: Name, email address, phone number, and any other details you provide when submitting our contact form, requesting a free estimate, or communicating with us.
- Project Information: Details about your flooring project, such as property type (residential or commercial) or specific service requests, provided through forms or direct communication.
2. Non-Personal Information
- Usage Data: Information about how you interact with our Website, including pages visited, time spent on the site, and referral sources.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance Website functionality, analyze usage, and improve user experience.
How We Collect Information
We collect information through:
- Direct Interactions: When you fill out our contact or estimate request form, call us at 256-429-9077, or email us.
- Automated Technologies: Through cookies, server logs, and third-party analytics tools (e.g., Google Analytics) that track Website usage.
- Third Parties: From service providers, such as website hosting or analytics platforms, who assist us in operating the Website.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide free flooring estimates.
- Schedule and perform hardwood flooring services, including installation, restoration, refinishing, or cleaning.
- Improve our Website and services based on user feedback and analytics.
- Send promotional materials or updates about our services (with your consent).
- Comply with legal obligations or protect our business interests.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third-party vendors, such as website hosting providers, analytics services, or communication platforms, who assist us under strict confidentiality agreements.
- Legal Authorities: If required by law, such as in response to a court order, or to protect our rights, safety, or property.
- Business Transfers: In the event of a sale, merger, or transfer of Floors By Moore’s assets, your information may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies to:
- Ensure proper Website functionality (e.g., form submissions).
- Analyze Website performance and user behavior.
- Remember your preferences for a better browsing experience.
You can manage cookies through your browser settings, but disabling them may limit certain Website features.
Data Security
We take reasonable steps to protect your information, including secure data storage and encryption for form submissions. However, no online system is completely secure, and you provide information at your own risk.
Your Choices and Rights
You have the following rights regarding your personal information:
- Access: Request details about the information we hold about you.
- Correction: Request updates to inaccurate or incomplete data.
- Deletion: Request removal of your data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link or contacting us.
To exercise these rights, contact us at 256-429-9077 or [insert contact email]. We will respond within a reasonable timeframe, as required by law.
Third-Party Links
Our Website may include links to third-party websites (e.g., social media or analytics providers). We are not responsible for their privacy practices, and we encourage you to review their policies.
Children’s Privacy
Our Website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.
International Users
Our Website is operated from the United States. If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our Website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after changes indicates your acceptance of the revised policy.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Floors By Moore
256-429-9077
207 Oakwood Ave Nw. Huntsville, AL. 35811
AJ@floorsbymoorehuntsville.com
Thank you for choosing Floors By Moore for your flooring needs.